5
Valley Import Center

This was my first experience with San Ramon Valley Import Center (SRVIC). The "Check Engine" light had came on a few days before I needed to have my vehicle smog tested. I wanted to avoid going to the dealer so I didn't have to listen to a litany of other maintenance items the vehicle may or may not need. I decided to use an independent shop, and chose SRVIC due to their AAA rating and customer feedback. My decision was rewarded with a level of customer service I have never experienced with automotive repair in my 55 plus years of automobile ownership. They found a serious problem while diagnosing the "Check Engine" light problem and explained what the repair entailed and provided an accurate cost estimate. The repair took a bit longer than anticipated, but I was informed every day or so of the progress and the expected completion date. I am very satisfied with the end result. I had not realized how much the vehicle's performance had deteriorated until I drove it home after I picked it up. In addition to the major repair SRVIC made to the the vehicle they also corrected the emissions problem and the vehicle passed its smog test too. I would recommend SRVIC to anyone looking for a high quality, honest repair facility.

Thank you Steve for your review and for the opportunity to service your vehicle.

- Valley Import Center
5
Valley Import Center

The service is excellent, efficient & thorough........

Thank you for your review

- Valley Import Center
5
Valley Import Center

I trusted the web recommendations and every word said about Jeff, Chris and Sun are true; I called in the morning, they were very friendly, up front, honest, reasonable, showed me and explained the problems and Sun was great to shuttle me to and from my home. I will take all my vehicles here from now on.

Thank you for your review and for allowing us the opportunity to take care of your vehicle.

- Valley Import Center
5
Valley Import Center

Car maintenance services was very good and the shuttle service provided an easy way for me to get to/from work. I appreciate the services very much.

Thank you for your review

- Valley Import Center
5
Valley Import Center

quick, professional, and even cleaned my car! plan on taking all my cars here in the future.

Thank you for your review

- Valley Import Center
5
Valley Import Center

As with my prior visits to Valley Import for my auto service, all aspects were performed in an excellent manner.

Thank you Mr. Overfield for your review

- Valley Import Center
4
Valley Import Center

Everyone at the shop is very friendly and helpful; they always have our car done on time!

Thank you Jack and Shelley for your review

- Valley Import Center
4
Valley Import Center

Enjoy working with your people and am thankful for the fast, efficient and friendly service.

Thank you for your review

- Valley Import Center
4
Valley Import Center

Very good shuttle service, excellent service

Thank you Jennifer for your review

- Valley Import Center
5
Valley Import Center

As usual, I had wonderful service. The job was done quickly and professionally and cost less than expected. I was kept informed of what was done and what would be needed to be done the next time. I have been coming to this shop for over 30 years and my cars keep on running.

Thank you Henry for your review

- Valley Import Center
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