Car Service
5
Valley Import Center

As always Valley Import comes to the rescue. I had a tire with a slow leak. The tech checked it out and Jeff immediately called with a solution. Timely as always. Thank you for your good service.

1
Valley Import Center

Just Terrible ! Was charged $85 for a Brake inspection that wasn't disclosed at time of appointment scheduling only to learn after that other shops do it for free. When I asked about it I was told "Oh well, to bad" ! Felling ripped off. Lots of auto shops in San Ramon... I would try one of the others.

Sorry you were disappointed in the process Ted. We provided you with a written estimate for the cost of the brake inspection you when you dropped off your car - which you signed. That authorized the work and the cost. We cannot help that you found a supposedly free alternative after that time and we don't honor competitor coupons. For your future information, estimates provided over the phone are just that - and while we often provide verbal estimates over the phone when requested, customers should be aware that those estimates are not binding until written and signed by the customer. And we're required by law to get your authorization before doing any work.

- Valley Import Center
5
Valley Import Center

I was very pleased with the quality of service, and expertise the mechanics at Valley Import Center showed my car. I had a cracked oil pan, and needed it to be replaced. The quote they gave was very reasonable, and the time estimate to fix it was accurate which was helpful for a mom of 2 to plan her day! I really appreciated the honesty and attention to detail they gave. I will definitely return for car maintenance.

5
Valley Import Center

Friendly and doing an excellent work.

5
Valley Import Center

As always, they are on time. I will continue to take my 10-year old SUV here.

5
Valley Import Center

As always , great job done !!!

5
Valley Import Center

The guys at Valley Import Center are truly unique when it comes to the auto repair industry. They are straightforward and honest, and they desire to provide you with the best work possible. They’re not going to take any short cuts to provide you with a safe and lasting vehicle. They’ll get the job done right the very first time!

5
Valley Import Center

5
Valley Import Center

I've been taking all of our cars here for over 15 years. I've always been very happy with the service and people and have never doubted their integrity and quality of work. Highly recommend them if you need someone to service your automobiles.

5
Valley Import Center

Very honest!

San Ramon Valley Import Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Valley Import Center (925) 838-0991 if you have any issues in accessing any area of our website.