5
Valley Import Center

Terrific operation! My car was ready in 45 minutes as promised. Extremely knowledgeable as a team. The Best👏

5
Valley Import Center

Flexible for appointment-time adjustment, work done as promised. Problem noted, explained

5
Valley Import Center

We've been with VIP since about 1983 and seen the shop ownership transition four times over the last 40 years, from founder Ian Cook, to his son Chris to new buyer Sun (whom we worked with in Castro Valley before VIP), then finally to Rob who has been with the shop since day#1. We've gone from German cars to Swedish cars to now a Toyota and Lexus. They haven't just "fixed" our cars, they've given us good wise advice on what cars to buy, how to minimize maintenance costs, and when to trade them in; in other words not just fixing them but offering good advice on optimizing your transportation investment. We drive from Hayward and simply wouldn't take our cars elsewhere. Over 145 pages of very positive reviews seem to agree.

5
Valley Import Center

Thank you for the excellent service. Brought a Toyota Camry in with the battery light on and found we needed a new alternator. Valley Imports was quick to diagnose the problem and install a new alternator.

5
Valley Import Center

Excellent customer service and follow up

5
Valley Import Center

I had my car towed to this shop and it was the best experience ever. The entire team was nice. The Tech Enrique Guerra did a great job on the car and based on his recommendations and repairs. I'm happy with it and now it runs better than it did before I brought it in on a tow truck! I definitely will be back for more work in the future and I will be referring family and friends to come here!

5
Valley Import Center

Super customer service; Jeff and Rob are great !!

5
Valley Import Center

Outstanding service, as usual

5
Valley Import Center

The usual friendly and helpful service. I was always updated on the progress of the repair

5
Valley Import Center

Very good experience from making an appointment to having my car serviced. They even give discounts to AAA and Costco members! Just make sure you get the code from Costco auto in your email beforehand...

San Ramon Valley Import Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Valley Import Center (925) 838-0991 if you have any issues in accessing any area of our website.