Car Service
5
Valley Import Center

A big thanks to Valley Imports for making our old car feel young again!

5
Valley Import Center

I have been a customer for 25 years! As usual,my experience was excellent! Thank you Jeff and all the members of the "Valley" team. See you in a few months.

5
Valley Import Center

We found San Ramon Valley Import online and based on the good reviews we decided to give them a try. I had a bad experience with another local mechanic in San Ramon so I was uneasy. They worked on our 2006 Toyota Prius and from the beginning, Jeff kept us informed and gave us a break down of what they were doing. Not once did I feel like he was trying to "over sell" us on something that wasn't needed. He was honest and up front and this is truly something you just don't get from many mechanics or car dealers for that matter. Honesty and great customer service is what I hoped for and was pleasantly surprised to actually get it. We found our new local mechanic at Valley Import Center!

5
Valley Import Center

Valley Import Center will provide you with quality work at fair prices. Also, Jeff is always friendly and has everything on the right track. Keep up the good work!

5
Valley Import Center

All of my interactions with Valley Import Center have been incredibly positive. You have wonderful employees and you are running a great business. I am very glad to have found you.

5
Valley Import Center

I've been taking my 2002 Honda Odyssey to Valley Import Center for just over two years now and I have nothing but high praise for the courteous, prompt and efficient service I receive there. They never try to sell me anything, they explain problems if they arise and ask if I want to do anything about it. I am very happy with the Service at this location

5
Valley Import Center

The SR Valley Import Center team is absolutely customer service oriented. They take the time to explain any problems and solutions in detail, and they communicate frequently throughout the process of repairing the vehicle. They are organized and knowledgeable. My husband and I have taken our cars to Valley Import Center for the past 11 years. Our vehicles have always been fixed correctly the first time. They are patient, couteous and understand that building trust is fundamental to customer retention and satisfaction. Thank you, team, keep up the good work!

5
Valley Import Center

Great service, reasonable rates, convenient, and very professional staff. After researching the shop, I was already impressed with their credentials including the Diamond Certification. I bought in my 2004 BMW X5 to have an expensive part of the engine repaired. The cost was less than the E. Bay BMW dealer and the repair was completed right on time and the SUV is running great! So after the very positive first visit with Valley Import Center, I brought in my second car, a 2009 Civic Hybrid, to have minor services done, when went very well, again. Then being very satisfied with the shop, I brought in my 3rd vehicle, a 1998 Toyota Sienna, to have a series of work done like rear shocks, side auto window, dashboard lights, dome lights etc. Everything was repaired at a very reasonable price and the van now runs much better than before. Any questions/concerns that I had before and after the repairs, were professionally answered and taken care of. This is a great auto repair shop. Not only can I get my vehicles repaired at a reasonable cost, they have a professional staff, courtesy shuttle, and a 2 year warranty that no other shops that I know of has. I have total satisfaction and peace of mind after bringing my vehicles here for repair!

5
Valley Import Center

Sun went out of his way to replace headlight bulb

Thank you Robert for your review and for choosing Valley Import Center to take care of your automotive needs.

- Valley Import Center
5
Valley Import Center

Went to get my Oil Change, Filter Replaced plus Alignment for my SLK. Jeff was awesome! He gave me a new customer discount, plus an additional 10% off, and I paid way less then what I've been normally charged at Import Doctors. But then when I pull out, all of a sudden my window doesn't want to roll up. So I went back to Jeff and he fixed it for free. It seems it was just a coincidence that my window started having problems as well. I noticed my Coolant light was showing and Jeff fixed the issue without a problem (Something that Import Doctors had supposedly fixed). The pick-up and drop-off service was awesome too. Very nice driver/mechanic! It's hard to find a shop that's honest and doesn't try to sell you what you don't need. Jeff and his team are the exact opposite of others out there that give good mechanics/shops a bad name. I would highly recommend this shop. 100% Quality Work, Very Honest and best priced!

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