Auto Repair in San Ramon, CA

Great communication, honest estimates and recommendations.

Excellent. After years of the “dealer hassles” with my Lincoln LS I asked at work if anyone knew a shop that can work on this 2003 beauty. A fellow engineer said “go to Valley Imports”. I called them, made an appointment, and went. Wow, total professionalism! My, bought new, 2003 Lincoln LS V8 is a complex car, with lots of electronics. Who knows these car, now? Well, Rob, Jeff, and Mark at Valley Imports do ! Rob quickly determined the cooling and A/C system faults. Fixed with OEM parts! I had them look over the car, replacing spark plug, serpentine belt, oil and fuel filter. My sports cars will be going to Valley Imports!

Spoke on the phone only but they were great at answering my questions

Their online appointment scheduling tool is great! I scheduled an appointment Sunday night, and they were able to see me Monday morning. I had high quality, efficient service. They were able to fix the AC in my car within two hours. They were very communicative and easy to work with as well. Special thanks to Mark and Jeff. Five stars!!!

Personal treatment. Quick diagnosis and delivery of a solution. I'll definitely return!

Again, I had excellent results from my visit to Valley Import. They have extensive knowledge about fixing all kinds of cars and their customer service, as always, was above and beyond what was necessary. I highly recommend them!

I've been taking my family's cars to Valley Import for almost 20 years, and only sorry that I didn't start sooner. The staff is always professional, and answers questions completely until you are satisfied and understand the answer. I have never felt pressured to have unnecessary work performed, and have always been satisfied with the quality of the work done. I recommend Valley Import to everyone.

excellent service and willing to go the extra mile for their customers!!!

Once again I just had smog service .performed along with my regular service. Thanks for such a professional job. You have serviced all of my vehicles since you opened so many years ago. Five star performance in all aspects. Thanks to everyone For what you do.