4
Valley Import Center

you guys are always very helpful. Found out the bad news this time - my car has an externally leaking head gasket. but changed the oil anyhow and am driving it carefully - thanks for the honest help. much appreciated.

Thank you Darel for your review

- Valley Import Center
4
Valley Import Center

They were quick and knowledgeable.

Thank you for your review

- Valley Import Center
4
Valley Import Center

Great job, very professional, saved me money versus going to the dealer

Thank you for your review

- Valley Import Center
5
Valley Import Center

top quality auto repair, very experienced and honest employees.

Thank you for your review

- Valley Import Center
5
Valley Import Center

Very friendly service and they a great job!

Thank you for your review

- Valley Import Center
5
Valley Import Center

Only place I go for service

Thank you Benjamin for your review

- Valley Import Center
5
Valley Import Center

This was my first experience with San Ramon Valley Import Center (SRVIC). The "Check Engine" light had came on a few days before I needed to have my vehicle smog tested. I wanted to avoid going to the dealer so I didn't have to listen to a litany of other maintenance items the vehicle may or may not need. I decided to use an independent shop, and chose SRVIC due to their AAA rating and customer feedback. My decision was rewarded with a level of customer service I have never experienced with automotive repair in my 55 plus years of automobile ownership. They found a serious problem while diagnosing the "Check Engine" light problem and explained what the repair entailed and provided an accurate cost estimate. The repair took a bit longer than anticipated, but I was informed every day or so of the progress and the expected completion date. I am very satisfied with the end result. I had not realized how much the vehicle's performance had deteriorated until I drove it home after I picked it up. In addition to the major repair SRVIC made to the the vehicle they also corrected the emissions problem and the vehicle passed its smog test too. I would recommend SRVIC to anyone looking for a high quality, honest repair facility.

Thank you Steve for your review and for the opportunity to service your vehicle.

- Valley Import Center
5
Valley Import Center

The service is excellent, efficient & thorough........

Thank you for your review

- Valley Import Center
5
Valley Import Center

I trusted the web recommendations and every word said about Jeff, Chris and Sun are true; I called in the morning, they were very friendly, up front, honest, reasonable, showed me and explained the problems and Sun was great to shuttle me to and from my home. I will take all my vehicles here from now on.

Thank you for your review and for allowing us the opportunity to take care of your vehicle.

- Valley Import Center
5
Valley Import Center

Car maintenance services was very good and the shuttle service provided an easy way for me to get to/from work. I appreciate the services very much.

Thank you for your review

- Valley Import Center
San Ramon Valley Import Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Valley Import Center (925) 838-0991 if you have any issues in accessing any area of our website.